ph759 Privacy Policy

01 Introduction

ph759 is the Philippines' premier Black Diamond VIP online casino platform, serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and the wider Philippine archipelago. We take the privacy and security of every registered player's personal information with the utmost seriousness. This Privacy Policy sets out, in clear and accessible terms, how ph759 handles the personal data you share with us when you register an account, make a deposit, participate in games, use our VIP programme, or contact our support team.

ph759 is committed to complying with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). Where applicable, ph759 also applies internationally recognised data protection standards to ensure the highest level of protection for all player data.

This Privacy Policy should be read together with the ph759 Terms and Conditions and the ph759 Responsible Gaming Policy, which together form the complete framework governing your relationship with ph759.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, ph759 acts as the Personal Information Controller (PIC) in respect of all personal data processed through the ph759 platform. As PIC, ph759 determines the purposes and means by which personal data is collected and processed in connection with the delivery of ph759 services to registered players.

ph759 has appointed a designated Data Protection Officer (DPO) responsible for overseeing the platform's compliance with RA 10173 and for handling data subject requests and privacy-related enquiries. Contact details for the ph759 DPO are provided in Section 14 of this Privacy Policy.

03 Information We Collect

3.1 Registration Data

When you create a ph759 account, we collect the personal information you provide during the registration process, including: your full legal name, date of birth, residential address (including city, province, and postal code), email address, and mobile phone number. This data is required to verify your identity, confirm your eligibility to use the platform, and maintain accurate account records.

3.2 Identity Verification Data

To comply with Know Your Customer (KYC) requirements and applicable anti-money laundering (AML) regulations, ph759 may request copies of government-issued identification documents such as a Philippine passport, driver's licence, Unified Multi-Purpose ID (UMID), or voter's ID. We may also request proof of address documents such as a recent utility bill or bank statement, and proof of payment method ownership.

3.3 Financial Data

ph759 collects transaction data related to your deposits and withdrawals, including transaction amounts, timestamps, payment method identifiers (e.g., last four digits of a linked bank account or GCash-registered mobile number), and transaction status records. ph759 does not store full payment card numbers or complete bank account credentials — all payment processing is handled by our regulated payment partners.

3.4 Gaming Activity Data

We collect records of your gaming activity on the ph759 platform, including game sessions, bet amounts, game outcomes, bonus usage, and wagering history. This data is used to maintain accurate account records, process withdrawals, resolve disputes, and fulfil regulatory reporting obligations.

3.5 Technical Data

When you access ph759.net, we automatically collect certain technical information about your device and connection, including: IP address, browser type and version, operating system, device identifiers, referring URLs, and session timestamps. This data is used for platform security, fraud prevention, and service optimisation purposes.

3.6 Communications Data

If you contact ph759 support via email or live chat, we retain records of those communications, including the content of messages, the date and time of contact, and any attachments or screenshots shared. This data allows us to maintain a complete service history and resolve disputes accurately.

The table below summarises the categories of personal data ph759 collects and the primary purpose of each:

04 How We Use Your Data

ph759 uses the personal data we collect for the following purposes:

• Account management: to create, maintain, verify, and administer your ph759 player account.
• Service delivery: to provide you with access to ph759 games, sportsbook, live dealer, bingo, and all other platform features.
• Payment processing: to process deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to process withdrawal requests to your verified payment methods.
• Identity and age verification: to confirm that you meet the minimum age requirement of 21 years and that your identity details are accurate and genuine.
• AML and fraud prevention: to monitor transactions and account activity for signs of money laundering, fraud, collusion, or other prohibited conduct.
• Regulatory compliance: to fulfil ph759's obligations under applicable Philippine law, including PAGCOR standards, RA 10173, and AML regulations.
• Responsible gaming: to identify players who may be exhibiting signs of problematic gaming behaviour, and to proactively offer responsible gaming tools and support resources.
• Customer support: to respond to your enquiries, resolve disputes, and maintain a complete service history for your account.
• Platform improvement: to analyse usage patterns, optimise the ph759 user experience, and develop new features and game offerings.
• Marketing communications: to send you promotional offers, bonus notifications, and VIP programme updates, subject to your communication preferences (see Section 11).
• Security: to detect, investigate, and prevent unauthorised access, cheating, bot usage, or other security threats to the ph759 platform.

05 Legal Basis for Processing

ph759 processes your personal data on one or more of the following legal bases as recognised under the Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given your explicit consent for ph759 to process your personal data for a specific purpose — for example, opting in to receive marketing communications or agreeing to cookie usage on ph759.net.
• Contractual necessity: Where processing is necessary for the performance of a contract to which you are a party — for example, processing your deposit in order to credit your ph759 account balance, or processing your KYC documents to fulfil the requirements of the player agreement.
• Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation applicable to ph759 — for example, retaining transaction records for AML reporting, or submitting required information to PAGCOR or Philippine law enforcement authorities upon lawful request.
• Legitimate interests: Where processing is necessary for ph759's legitimate interests — for example, analysing platform usage patterns to improve the service, or monitoring gaming activity to detect and prevent fraud — provided that those interests are not overridden by your rights and interests as a data subject.

06 Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit ph759.net. They allow ph759 to recognise your browser across sessions, maintain your login state, remember your preferences, and collect analytical data about how the platform is used. ph759 also uses similar tracking technologies such as web beacons and local storage objects.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the ph759 platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Performance & Analytics Cookies: These cookies collect anonymised data about how visitors use ph759.net, including which pages are visited most frequently and whether error messages are encountered. This data helps ph759 improve the platform experience over time.
• Functional Cookies: These cookies remember your preferences and settings — such as your chosen language, preferred game categories, and responsible gaming tool configurations — to provide a more personalised experience on subsequent visits.
• Marketing Cookies: With your consent, ph759 may use marketing cookies to deliver promotional content relevant to your interests and gaming activity. You may opt out of marketing cookies at any time through the ph759 cookie preferences panel.

6.3 Managing Cookies

You can manage your cookie preferences through the ph759 cookie settings panel, accessible in the footer of ph759.net, or through your browser's built-in privacy settings. Please note that disabling strictly necessary cookies may prevent certain core platform features from functioning as intended.

07 Data Sharing & Disclosure

ph759 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following strictly defined circumstances:

• Payment processors: ph759 shares the minimum necessary financial data with regulated payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — strictly for the purpose of processing deposits and withdrawals on your behalf.
• Identity verification partners: ph759 may engage regulated third-party KYC service providers to assist with identity verification. These partners process your data solely on ph759's instructions and are bound by strict data processing agreements.
• Game software providers: Third-party game developers whose titles are available on ph759 may receive limited technical data — such as session identifiers — necessary to deliver game functionality. These providers do not receive personally identifiable information beyond what is technically required.
• Regulatory authorities: ph759 is legally obligated to disclose player data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities upon receipt of a valid legal order or as required by applicable law.
• Law enforcement: ph759 will cooperate fully with Philippine law enforcement agencies investigating suspected criminal activity, including fraud, money laundering, underage gambling, or identity theft involving the ph759 platform.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ph759's business, player data may be transferred to the successor entity, subject to the same data protection commitments set out in this Privacy Policy.

All third parties with whom ph759 shares personal data are required to process that data only for the specified purpose, in accordance with applicable Philippine data protection law, and subject to contractual data processing obligations.

08 Data Retention

ph759 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory standards. The following general retention periods apply:

• Account data: Retained for the full duration of your active account relationship with ph759, and for a minimum of five (5) years following account closure, in accordance with applicable AML record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLC and PAGCOR record-keeping obligations.
• KYC documents: Identity verification documents are retained for the duration of the account relationship and for a minimum of five (5) years after account closure.
• Customer support records: Support communication records are retained for a minimum of three (3) years from the date of the interaction.
• Technical and log data: Platform access logs and technical data are retained for a maximum of twelve (12) months unless required for an ongoing security investigation or legal proceeding.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

09 Data Security

ph759 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. Our security infrastructure includes:

• End-to-end encryption: All data transmitted between your device and ph759.net is protected using TLS (Transport Layer Security) encryption. Sensitive data at rest is encrypted using AES-256 encryption standards.
• Access controls: Access to personal data within ph759's systems is strictly limited to authorised personnel who require it to perform their designated duties, governed by role-based access controls and multi-factor authentication requirements.
• Segregated player funds: Player account balances are held in segregated accounts, separate from ph759's operational funds, to ensure player funds are protected at all times.
• Regular security audits: ph759 conducts regular internal and external security audits, penetration testing, and vulnerability assessments to identify and remediate potential security weaknesses in the platform.
• Incident response: ph759 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, ph759 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay.

While ph759 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your ph759 account and to notify our support team immediately if you suspect any unauthorised access to your account.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by ph759. To exercise any of these rights, please contact the ph759 Data Protection Officer using the contact details in Section 14.

• Right to be informed: You have the right to be informed about how ph759 collects, uses, stores, and shares your personal data — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data ph759 holds about you, along with information about how that data is being processed.
• Right to rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data ph759 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph759's legal retention obligations.
• Right to data portability: You have the right to request that ph759 provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes, profiling, or processing based on legitimate interests.
• Right to withdraw consent: Where ph759 processes your data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that ph759 has violated your data privacy rights under RA 10173.

ph759 will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, ph759 may extend this period by an additional thirty (30) days, with prior notification to the requesting data subject.

11 Marketing Communications

ph759 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new game launches, VIP programme updates, and other ph759 offers. We will only send you direct marketing communications if you have provided your consent at the time of registration or through your account communication preferences.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in your ph759 account settings.
• Clicking the unsubscribe link included in any ph759 marketing email.
• Contacting the ph759 support team and requesting removal from marketing communications.

Please note that opting out of marketing communications does not affect your receipt of transactional or service-related communications, such as deposit confirmations, withdrawal notifications, account security alerts, and updates to ph759 policies — these are part of the core service and cannot be disabled while your account remains active.

12 Minors

ph759 is strictly an adults-only platform. Access to ph759 is limited to individuals aged 21 years and above in accordance with Philippine gaming regulations. ph759 does not knowingly collect, store, or process personal data belonging to individuals under the age of 21. If ph759 becomes aware that personal data of an individual under the age of 21 has been collected, that account will be immediately suspended and the data will be deleted in accordance with applicable legal requirements.

If you believe that a minor has registered on ph759 or that ph759 holds personal data relating to a person under 21 years of age, please notify our Data Protection Officer immediately using the contact details in Section 14.

13 Changes to This Privacy Policy

ph759 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Privacy Policy, ph759 will notify registered players via the email address associated with their account and will post a prominent notice on ph759.net indicating the effective date of the updated policy.

Your continued use of the ph759 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how ph759 protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise your rights as a data subject under RA 10173, please contact the ph759 Data Protection Officer:

ph759 will acknowledge receipt of your request within five (5) business days and will endeavour to resolve all data privacy matters promptly and in full compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.